Customer reviews

The Lock Doctor Reviews

What customers have said about The Lock Doctor in their Google reviews. Read every review, good and bad, on Google.

From our Google reviews

Quoted from reviews customers posted on our Google Business Profile. Some are shortened, marked with …

“If you have any lock/key problems please go to this guy, was willing to help late at night despite being an hour away and with family, extremely kind and respectful, and knowledgeable, fair prices, going to a great business, could not recommend more”

— Gavin spicer, Google review

“The BEST customer service. Extremely skilled and knowledgeable locksmith. We will never call anyone else.”

— Laura Gomez, Google review

“Labor Day these guys came to my rescue got me up and running again will definitely be calling them back if needed !”

— Ricky, Google review

“My dumb butt locked myself out of my work truck and Kyle from here showed up in less than 25 minutes, got me straight in less than 5. Can’t thank them enough…”

— Sam Nicholson, Google review

“Super fast, professional, friendly, and kind. Would 100% recommend and use again.”

— Danielle Richardson, Google review

“We accidentally locked ourselves and our kids out of our house. He came literally within 5 minutes and we were back in our house almost immediately. Truly appreciate how quick and easy the process was!”

— Alissa Higuera, Google review

“They were lovely incredibly prompt and succinct service. A fair quote as well. A+”

— elias jamison, Google review

“Kyle was right on time and a lifesaver. Very friendly too. Two thumbs way up!”

— Robert Wray, Google review

“Amazing customer service. Showed up on property where vehicle was pretty much stuck. They made and programmed key fob right there on a Sunday. Treated us really good! We already do recommend them but we will continue to as well! USE THESE GUYS YOU WONT BE SORRY!”

— Ernie Deane, Google review

“Man! What an awesome experience with the lock doctor Charlottesville! Timely service, great communication. Very personable and understanding of why they are on the job! Quick decisions really set the lock doctor apart! It was so great, I almost rather not see them again! Haha but if I’m ever in the Charlottesville area and need my car doors unlocked, I know who to call! Thanks for you help!”

— Caleb Henderson, Google review

“I got locked out of my house around 9:30pm and called 3 different locksmiths but no one answers. Good things, Kyle from The Lock Doctor called me right back! He arrived quickly and got my door opened within minutes. Amazing service, a total lifesaver!”

— Vina Vanessa, Google review

“As a woman without family in this state, it was a relief to find a highly reputable locksmith who could help me unlock my car in a winter evening after work. After I accidentally locked my car in my trunk.. after a long, stressful week. Thank you for your hard work!”

— laephe line, Google review

“We got locked out of house tonight and called The Lock Doctor— He arrived super quickly, had the door open in minutes without any hassle, was very friendly and professional. Amazing service when we needed it most—highly recommend for any emergency, We will be really grateful for ever, super kind and great supportive with this big snow”

— Katherine Mirop, Google review

“We have used Tge Lock Doctor several times over many years. Kyle is most efficient, courteous and prompt. I highly recommend their work to anyone.”

— Tim Sizer, Google review

“Kyle came to my rescue when my daughter and I was stranded! He was so caring and unlocked my car quickly! I have recommended him to everyone who needs his services and will continue to. He was very professional and reassuring! You absolutely will not find anyone better!”

— Alisha Coyle, Google review

“Kyle is a lifesaver and true lock doctor! Kind, professional and prompt service. You will be truly pleased with their reliable service.”

— Ayla Olson, Google review

“Welp - at 3:45 in the afternoon, our front door latch totally failed and we couldn’t close the door. Kyle was at our house in less than two hours on a holiday.… He was kind and friendly, and had our faulty latch replaced in 10 minutes. He also mentioned that they do cars too. I will be contacting The Lock Doctor for all future locksmith needs.…”

— Clara George, Google review

“He was polite, prompt and affordable! He arrived 30 minutes after I called, which was 15 minutes earlier than estimated.… Would strongly recommend!!”

— Andrea Gunsallus, Google review

“Seth was great he was very nice and fixed the problem right away 10/10 great customer service”

— Tasha Marshall, Google review

“Very friendly, on time, super accommodating to our late evening call, and unlocked the car door in the pouring rain. Thank you!”

— Nadia Shoeb, Google review

“Terry does excellent work. He is friendly, responsible and understands what you want done and does it in a timely manner. I never call anyone else.”

— Danny McAllister, Google review

“Our key broke in the door and Kyle was there within a hour (he was even early!) He was able to remove the broken part and use our same lock plus made us keys… This whole process took less than a hour! It was so fast and he was plesent to talk with! Very kind and well mannered! I highly recommend him for all your lock needs.”

— Elaine Lamb, Google review

“…Kyle from the lock doctor showed up in 15 minutes.…”

— Justin Kavalan, Google review

“Kyle was great, he responded to an ER within 1 hour, sent me photos, completed the job at a great price.”

— Melissa Viala, Google review

“Was very kind…”

— Joshua Pei, Google review

“Very, very helpful, and nice. Really goes the extra mile to help you out. Not a single complaint about this business.”

— Jill Franklin, Google review

“Service with a smile! Kyle drove nearly 30 minutes to help my mom with a vehicle lockout. She was back in the car within minutes. I can’t tell you how much we appreciate his help. Thank you!”

— Ethan, Google review

“Helped me with a house lock-out. Owner is friendly and very good at his craft!”

— Ash, Google review

“Responded quickly.”

— Alex Logan, Google review

“Awesome experience with them a lady was outside with her kids and had locked her keys in her car I found the lock doctor and he arrived super fast and got the job done super fast as well would definitely recommend if you seem to be in the same situation unexpectedly”

— Lyndsie Shifflett, Google review

“Extremely helpful. Came when they said they would. It was a little costly but for me it was worth it.”

— Sticksnhand, Google review

“Great job on time and very nice person. Will use his services again.”

— William Armitage, Google review

“Great work and people”

— David Lee, Google review

“Wow! What a kind, professional, and efficient job Terry did for me. He came out quickly and retrieved my keys without a problem. Totally reasonable price. I’m grateful to him.”

— Ted O’Neill, Google review

“Had a tricky lock that required a second visit. First visit was in the morning, second in the afternoon same day which was great. Professional and great service.”

— Peter Buur, Google review

“Lock Doctor was fantastic.”

— Janis Paushter, Google review

“Terry was very easy to deal with & I am glad he was able to to come & make my replacement keys so quickly! Thank you.…”

— Toni Watson, Google review

“Great quality service”

— mr clean1357, Google review

“Fast, responsive, kind, good price, what else more?”

— Hye Kim, Google review

“I let the guy know this morning that I needed my car unlocked and where the car was. He called when he was on the way and I told ’em where in the parking lot the car was. Had it done instantly, no time at all. Accepts cards on site. Quick, affordable, professional.”

— Austin Cady, Google review

Read more on Google

Read all our reviews

Most of our reviews are on our Google Business Profile, written by customers across Charlottesville and Central Virginia after lockouts, car key jobs, rekeys and more.

Read our reviews on Google

You can also find The Lock Doctor on the Better Business Bureau and Facebook.

Leave us a review

If we helped you, an honest review is the best thanks you can give a small family business. It helps your neighbors find a licensed local locksmith instead of an out-of-town call center.

  1. Open our Google Business Profile.
  2. Tap or click Reviews, then Write a review.
  3. Pick a star rating and tell people what we did, where, and how it went.

Not happy with something?

Please call us at (434) 297-3223 first. Kyle wants to hear about it and make it right where we can.

Need a locksmith?

Mon–Sat: open 24 hours · Sun: noon–midnight

(434) 297-3223

Calls only, no texts.

Need a locksmith now?

Kyle answers the phone. Mon–Sat: open 24 hours · Sun: noon–midnight.

Call (434) 297-3223
📞 Call (434) 297-3223